Active listing
Regional Consultant Manager
Location: Remote, US
Position Type: Full-time
Salary range: $110,000 - $125,000
The primary responsibility of this position is providing the leadership required to ensure the quality of 95 Percent Group’s consulting services in order to provide best-in-class product implementation, professional development, and coaching. The Regional Consultant Manager will manage assigned consultants in accomplishing their duties. The Regional Consultant Manager will work closely with the Consultant Training Manager to provide high-quality onboarding, training, coaching, and mentoring for consultants. In addition to supporting consultants in the field, the Regional Consultant Manager will work closely with Client Managers to support current clients in fully implementing 95 Percent Group’s services and products. The Regional Consultant Manager will also work with a Regional Sales Manager in understanding particular needs of clients within a region so that services can be tailored to meet those needs and secure committed clients.
Core Responsibilities
Consultant Leadership
- Manage a team of assigned consultants that results in achieving and exceeding their objectives
- Work as an invested member of the Consultant Leadership Team, serving with the spirit of continuous growth and development of the team
- Working closely with the Consultant Training Manager, responsible for onboarding, training, coaching, and mentoring new consultants as outlined in the Consultant Handbook.
- Model excellence in consulting services and offer high-level of strategic collaboration and guidance
- Demonstrate the qualities of a servant-leader with the goal of all team members’ delivering best-in-class services as evidenced by client satisfaction surveys and ongoing evaluations
Consultant Operations
- Detect operational inefficiencies and develop recommendations for improvements
- Promote effective collaboration within Consulting Services and between Consulting Services and Sales
- Collaborate across Company departments to better meet client needs and expectations
Evaluation/Feedback
- Under the leadership of the Director of Consulting Services, identify annual team and individual goals and objectives
- Develop systems to tracking achievement of goals, client satisfaction, and ongoing evaluation of consultants
- Conduct periodic performance reviews for identified consultants and create performance improvement plans as needed
- Review and approve staff PTO requests while taking into consideration client demand
Continuous Staff Development
- Under the leadership of the Director of Consulting Services, plan and arrange for ongoing professional development of consultants
- Measure and report on the consistency of knowledge acquisition across the team, taking responsibly to meet knowledge acquisition goals in collaboration with the Director of Consulting Services and Chief Academic Officer
- Responsible for working closely with the Director of Consulting Services on the assignment of nonstandard consulting services
Key Accountabilities
- Consultants are equipped to provide the highest quality services to clients
- Clients are equipped to meet their goals/objectives
- Consulting team efforts are enhanced through shared insights of the cross-departmental teams (Consulting Services, Sales, Client Success) on how to effectively engage and serve clients
- Rigorous and scalable systems for consultant support and evaluation are developed and implemented
Skills and Qualifications
- Master's degree in K–6 education and/or advanced degrees in education, reading, or special education.
- 5 years of experience teaching reading at the primary level.
- 3 years of experience in a leadership/management role.
- Extensive knowledge of scientifically based reading research and training in widely used core reading programs.
- Extensive knowledge and experience working with Acadience Reading (formerly DIBELS) and/or other assessments and screeners.
- Experience providing professional development to teachers, as well as experience in a reading coach’s role.
- Knowledge about Reading First, training in LETRS, and/or any multisensory structured language approach, such as Orton-Gillingham.
- Strong interpersonal skills that build relationships of trust and confidence.
- A communication and management style that exhibits the mission and values of 95 Percent Group and fosters effective team relationships.
- The ability to build and foster remote team relationships.
- Passion for literacy and improving reading achievement for students.
Physical Requirements/Work Environment:
•The use of standard office equipment/computers and some light physical work is required.
•The work environment will range from an office to classroom setting with a low to high noise level.
•Candidate must be able and willing to travel extensively. Some weekend travel may be necessary. Relocation is not necessary.
Company Description:
95 Percent Group Inc. is a leader in literacy intervention instruction for pre-K through grade 8 across the
U.S. The company offers professional development training for teachers and administrators as well as print and online products to assist teachers with helping students who struggle with reading. 95 Percent Group’s comprehensive educational consulting, professional development, diagnostic assessments, and instructional materials help schools deliver intervention instruction that consistently and significantly increase reading achievement.
95 Percent Group has a fully engaged and highly committed leadership team who cares deeply about our mission. We’ve hired the best from inside and outside the industry. This is a tremendous opportunity to join a company positioned for continued significant growth. An added plus is knowing that what you’re doing every day is making a significant difference in children’s lives. Come work with a group of smart, fun, passionate professionals who value creativity, innovation, and making an impact.
95 Percent Group, Inc. is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.