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Systems Administrator

Location: Hybrid

Position Type: Full-time

Salary range: $80,000 - $90,000

 
 
 

The Systems Administrator will be responsible for evaluating, implementing and maintaining software systems and platforms utilized for 95 Percent Group operations.  The position will also be a primary point of contact for end user support of these systems. 

 

Essential Responsibilities: 

  • Software systems and platforms implementation and management 
    • Perform software system/platform implementations and base configurations 
    • Implement software systems/platforms including integrations with existing cloud and on-premises infrastructure 
    • Deploy software systems/platforms to technology assets including end user devices 
    • Monitor and maintain software systems and platforms 
      • Monitor software systems/platforms for performanceavailability, and security metrics 
      • Actively manage software systems/platforms to maintain alignment with identified service goals 
  • Software systems and platforms support 
    • Provide 1st and 2nd level tech support for company software systems/platforms including end user support and assisting end users with accessing vendor support resources where appropriate 
  • Network and infrastructure management 
    • Monitor and maintain network and infrastructure resources including corporate LAN/WAN, Microsoft Active Directory and Azure public cloud  
  • Asset and licensing management 
    • Track and manage technology assets including server, network and end user devices 
    • Perform end user asset provisioning and deprovisioning as needed 
    • Monitor and manage software licenses to ensure compliance with licensing agreements 
    • Track software usage and assist in license procurement as needed 
  • Data security and privacy 
  1. Identifyimplement and maintain security controls to protect company systems and data 

  1. Identifyimplement and maintain data protection measures including backup, archiving and disaster recovery 

  1. Perform security audits and risk assessments to identify vulnerabilities and security risks 

  1. Enforce security policies and ensure alignment with the company governance, regulatory and compliance obligations  

  • Other role responsibilities 
  1. Identify persistent technology challenges and recommend action plans to mitigate the root causes 

  1. Create and maintain comprehensive documentation for system configurations and procedures  

  1. Perform additional technology tasks as needed 

 

Accountabilities: 

  1. Critical software systems and platforms have availability and performance that exceeds identified minimum service goals 

  2. Software systems and platforms are implemented within project scope and timelines 

  1. Software systems and platforms are actively managed to continuously improve security and actively monitored to identify security incidents 

  2. End users are provided timely responses to support requests and all support requests are managed until a resolution is identified 

 

Skills and Qualifications: 

  • Bachelor’s degree in Computer Science, Information Technology, or a related field required 

  • Strong understanding of technology networking and infrastructure concepts; CCNA and/or Network+ certifications a plus 

  • Understanding of information security concepts; Security+ certification preferred 

  • Strong organizational skills with the ability to coordinate and prioritize multiple concurrent tasks 

  • Strong communication skills including the ability to discuss and explain complex concepts to audiences with a wide range of technical knowledge 

  • Understanding of project management concepts  

  • Demonstrated 2+ years experience managing and supporting SaaS environments and public cloud platforms 

  • Demonstrated 2+ years experience managing and supporting Microsoft 365 and/or Google Workspace platforms  

  • Demonstrated experience applying critical thinking and analysis skills to achieve successful outcomes in a corporate environment 

Physical Requirements/Work Environment: 

  • This position is required to do a moderate to heavy level of physical work and lift up to 51 pounds  

  • The employee is frequently required to walk, stoop, kneel, crouch, use ladders and to reach with using arms and hands, as required to deploy and maintain technology equipment 

  • The work environment is typically an office with an average noise level, however duties may require working for short periods (< 4 hours) in a data center environment with above average noise levels (< 80 dBA) 

  • Local travel may be required infrequently 

 

 

Company Description: 

95 Percent Group is a leader in literacy intervention instruction for pre-K through grade 8 across the U.S.  The company offers professional development training for teachers and administrators as well as  

print and online products to assist teachers with helping students who struggle with reading. 95 Percent Group’s comprehensive educational consulting, professional development, diagnostic assessments, and instructional materials help schools deliver intervention instruction that consistently and significantly increase reading achievement. 

 

The company was founded in 2005 and is based in Lincolnshire, IL (northwest suburban Chicago). Its customers are primarily school districts across the U.S., and they are served by consultants who travel for on-site training as well as through online training.  The company has over 30 employees, with about half based in Chicago and half located in other states. 

 

95 Percent Group has a fully engaged and highly committed leadership team who cares deeply about our mission.  We’ve hired the best from inside and outside the industry. This is a tremendous opportunity to join a company positioned for continued significant growth. An added plus is knowing that what you’re doing every day is making a significant difference in children’s lives. Come work with a group of smart, fun, passionate professionals who value creativity, innovation, and making an impact.  

 

95 Percent Group, LLC is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. 

#LI-Hybrid 

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